![]() ![]() Any changes made to your system before the issue occurred ![]() Example: ""Low disk space"" error in WindowsĤ.Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit.Operating System installed (if applicable) Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393AĢ.Product Name and Number (please do not post Serial Number) It may also be helpful if you posted a few more details about your computer/printer and your issues.ġ. Please post in a new thread for better exposure. Click here if you want to learn more about how to start a new conversation/thread. If you have more to add, please start a new thread. I have closed this thread to help keep the comments timely. Hi! Thank you for your helpful post and tips. ![]() Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again. If the printhead is badly clogged, it might require another cleaning cycle. Please note: There are three printhead cleaning stages. Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing. If it is the black ink only that you are having problems with please start here: Welcome to the HP Support Forums! I understand you are not able to get legible prints from your HP Photosmart 6510, is it the black only that is not legible or is it all colors? If it is all colors and the black, start with the link below:įixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please click " Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the " Thumbs Up Icon" below! Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address).Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4).Type the IP address on your web browser to obtain the printer EWS page on your computer.Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address. ![]() Try following the steps mentioned below and check: You can try assigning a manual DNS address to fix most of the scan to email issues. Thank you for joining HP Support Forums! I came across the issue you posted and I would like to help you with the best of my knowledge. ![]()
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